Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

We deal with international logistic companies to cover worldwide shipping. So,After shipping we don’t have any control in that process. In some cases, there could be delays, maybe due to logistic company, holidays, custom offices or weather.

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

We support different types of shipping (Free, Paid and Premium) –

Free Shipping – 20-60 Days (Ships out within 3-6 Business Days).**

Super Savings – 12-35 Days (Ships out within 2-5 Business Days).**

Quick Delivery – 4-7 Days (Ships out within 1-4 Business Days).

(**Don’t expect to get your parcel within 10-20 days with Free and Super savings shipping. If you need to get delivered quickly please choose Quick delivery logistics, like- FedEx, DHL, etc…which can deliver within 4-10 days. It is mentioned in our checkout page for each shipping costs and delivery time select carefully.)

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates for paid shipping:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

*This doesn’t include our 2-5 day processing time.

Actual delivery time may be different , particularly during the holiday season.

The global economic impact of COVID-19 has had a dramatic impact on the eCommerce industry, which is now dealing with supply-chain problems, including delayed shipments, manufacturing losses, the pandemic creates several challenges. Take care, Stay healthy. Follow the protection guidelines and government instructions.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Note : Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes 3-7 working days for processing, therefore the tracking information may not appear online immediately.

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555 California Street, Suite 4925, San Francisco, CA 94104

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