Shipping & Delivery – Anime shops near me | Fanmerch Store

Shipping & Delivery – Anime shops near me : We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

We deal with international logistic companies to cover worldwide shipping. So, after shipping we don’t have any control in that process. In some cases, there could be delays, maybe due to logistic company, holidays, custom offices or weather.

We ship packages from our different warehouses network worldwide. With many reputed logistics providers, Like- by DHL, FedEx, USPS, e-Packet, EMS, Postal Services and many more….depending on the weight, size and availability of the product in warehouses. Buyer can select logistics and pay carrier charges for quick delivery of products.

Do you ship worldwide?

Yes. We provide free and paid (fast) shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Shipping & Delivery – Anime shops near me: We support different types of shipping (Free, Paid and Premium) –

Free Shipping – 20-60 Days (Ships out within 3-6 Business Days).**

Super Savings – 12-35 Days (Ships out within 2-5 Business Days).**

Quick Delivery – 4-7 Days (Ships out within 1-4 Business Days).

(**Don’t expect to get your parcel within 7-15 days with Free and Super savings shipping. If you need to get delivered quickly please choose Quick delivery logistics, like- FedEx, DHL, etc…which can deliver within 4-10 days. It is mentioned in our checkout page for each shipping costs and delivery time select carefully. If not found, contact us for more details of delivery time, charges and available logistic company.)

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location and logistics services. These are our estimates for super savings shipping:

Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Mexico, Central America, South America15-30 Business days

Max delivery time : 20-45 business days for Free shipping. Also all buyers are protected with buyer protection time up to 60 days.

*This doesn’t include our 2-5 day order processing time. Actual delivery time may be different , particularly during the holiday season.

What is the order processing time?

Orders with items that are in stock will be shipped within the same day or 2-3 business days after the order payment is cleared.

Merchandise that requires making time:

  • 4-8 business days: cosplay costumes that requires time for making.
  • 7-10 business days: custom made costumes in buyer given sizes for tailoring.
  • 2-4 business days: pillow cases, printed goods, and items bag, depending on available stocks.
  • 2-4 business days: t-shirts & hoodies, depending on available stocks.
  • 2-7 business days: cosplay swords, or large sized props, or masks, depending on available stocks.
  • 2-6 business days: cosplay wigs, shoes and other custom-made items.

 

 

Occasionally when there are temporarily sold out or back-ordered items, we will try to get them filled/restocked as soon as possible. In order not to let you waiting, items that are in stock will be shipped out first, and back-ordered items will be shipped out to you separately afterwards without additional split shipping cost. It will take up to 1-2 weeks sometimes in order to allow the manufacturer/supplier/ warehouses to have sufficient time to produce the next stocks available.

 

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

The global economic impact of COVID-19 has had a dramatic impact on the eCommerce industry, which is now dealing with supply-chain problems, including delayed shipments, manufacturing losses, the pandemic creates several challenges. Take care, Stay healthy. Follow the protection guidelines and government instructions.

Check more for REFUNDS & RETURNS POLICY

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