We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Всё прекрастно ,спасибо большое ) Очень красивый и милый ,назвала Натсу )❤
All is ok, thank you.
All is ok, thank you.
Отличный товар!!!
Отличный товар!!!
Все пришло в целости и сохранности.
muy buen producto estoy conforme
very happy with pendants thankyou AAAAA+
very happy with pendants thankyou AAAAA+
Кулон отличный, продавцу респект!
Кулон отличный, продавцу респект!
it is coming very fast
güzel
güzel
Очень нравится! За такую цену просто великолепно. Дошло быстро.
Очень хороший кулончик! Пришел быстро!)
Очень хороший кулончик! Пришел быстро!)
All good and delivery.
Not great, but the dragon is well done, just not happy with the cheap material.
великолепно, спасибо продавцу.
великолепно, спасибо продавцу.
Посылка шла месяц в Петербург. Пришла в хорошем качестве, не потертая, с цепочкой из шариков, (сменила на шнур).
Посылка шла месяц в Петербург. Пришла в хорошем качестве, не потертая, с цепочкой из шариков, (сменила на шнур).
Arrivato in tempo, oggetto bello
miy bonitos y mas grandes de lo que se ven en la foto y sobre todo la entrega super rapida
miy bonitos y mas grandes de lo que se ven en la foto y sobre todo la entrega super rapida
Klasse... Sehr empfehlenswert
Klasse... Sehr empfehlenswert
collier conforme à la description
collier conforme à la description
Perfect and quickly
всё, как в описании.
Very beautiful long necklace, just like I wanted
обычная цепочка, довольно большая, пришла быстро
Отлично, спасибо!
very nice
I already have my order, thank you very much.
Супер! Красивый кулон,быстрая доставка.