SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fan Merch Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.fanmerchstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, as in the picture
In size is perfect, but in length it is quite short
It came in a black package, the quality is 5, in the shoulders is not enough, let's see can melt, but it was necessary to take 4xl, xs!!! The store is good, all good!)
Arrived for a couple of weeks, corresponds to the price; bought a man, but it looks great on me
T-shirt cool, came to cherepovets for 3 weeks. I recommend.
Good product, i like the detail of the well-crafted neck, not stretched. Very good.
Large was a tight fit. Closer to an American medium. Not much room in the chest and I'm not that big. 5'10", 180
Looks good. I like the colors and the quality of materials.
Having not paid attention to the size chart, I ordered too small, I sent an email to the supplier who was kind enough to answer very quickly and who did the necessary. T-shirt received this morning in the right size. Another thousand thanks :)
ordered 2xl, great product i have ordered multiple times from vendor fast shipping to California USA
If you're on the fence on buying from this store, don't be ! the material and size insanely good ! Will be wearing this for Endgame
Like the shirt material. Tri delivery time. Only warning is in size. IS good pay attention to measures to avoid confusion. I did not pay attention and XXL was very close to me. Want To buy more. :)
Nice colours, good material! Just took too long to arrive, otherwise, 5 stars.
it fit good on my body with L size
It takes a little longer than agreed, the store at all times answered my messages. A small detail on the sleeve but does not affect much. Personally very satisfied with the product. Thank you size xl
Within 1 week within, falls well tailored.
Ok, size ok but Order 1 more than usual
I ordered first children, but the t-shirts liked the court. I ordered three different for him. All cool
Футболка качественная швы хорошо прошиты нареканий нет. Пришла посылка быстро без задержек. Не много ошибся с размером, коротковата.
доставка 2 недели. на ог110 хл в самый раз
Süper
Размер подошел, качество хорошее, сшито аккуратно. Рекомендую
Чуть великовато,но брал племяннику на вырост.Он доволен.
Майка клевая,но слегка маленькая.Хотел в облипку,а рост у майки маловат.
Футболка кайф просто, без ниток, ровные швы, не воняет, яркий принт) Доволен) 10 Спайди из 10)) Заказывал 2XL на рост 186см и вес 71кг подошло всё
да достаточно качественная футболка. размер подошёл. запаха нет. всё целое
Все пришло в обозначенные сроки, товар соответствует описанию и фото. Размерной таблице можно верить.
на рост 194 и вес 100 даже немного великовато, ткань отличная, складки от пересылки сразу ушли после того как немного повисела
Очень долгая отправка, доставка 1,5 месяца. Размер соответствует. Материал синтетика, принт качественный, цвета яркие. Стоит ли покупать, решайте сами. Моя оценка 3.
офигенная футболка, мягкая такая, пришло все по размеру xl брала на 52 размер
perfect
T-shirt came in excellent condition, arrived after 50 days, we are happy! thank you store! Five Stars! (Seller is super!)
заказом очень доволен. но по размеру оказался маловат. вроде по размеру заказал но мало. теперь буду заказывать на размер больше.
towar zgodny z opisem, bardzo porządna koszulka, fajny materiał, dobre wykonanie polecam
Vendendor nota 10 amei o produto e ainda chegou muito rápido
harika kumaş ölçü çok doğru tebrikler
Хорошая футболка , ткань в порядке. На семилетнего ребенка годится, как и предполагала. На взрослого будет коротковата, как и многие вещи на али. Небольшой дефект , застрочка, см.фото. Доставка в Санкт Петербург чуть больше месяца.
I love it! Especially the design! It’s really good.
excelente material, vestiu muito bem. superou minhas espectativas.
Eu gostei, mas ela não é identifica a foto site, no site tá mais bonita, mas tá bom. Ela o tamanho do encaixe no corpo e braço é bom, mas ficou meio curta, acho que ela será mais ideal no tamanho maior se a pessoa tiver meu porte físico, este tamanho deve ficar perfeito para quem tem 1,80.
ive bought from this store before . fit is perfect as always. Very nice design, just as advertised. ordered on the 3rd and arrived today 27th. within same month so thats pretty good. Not exactly fast.
Посылка пришла в срок. Перед заказом перечитал много отзывов и на свой риск заказал размер в размер а не как некоторые на два размера больше. Подошла идеально. Материал приятный. Что будет после стирок увидим... При заказе учитывайте что футболка slim fit и должна облегать...
отличное качество, хорошо упакована, доставка месяц до Краснодара. очень доволен!!! на 52 размер брал 2XL
Футболка отличная, для тренировки самое то. Мягкая, удобная, соответствует описанию. Доставка за 21 день до Белгорода. Размер брал с запасом на рост 180, вес 90.
nice
bellissima di ottima qualità
La maglia calza bene, i colori sono un po' troppo brillanti ma nel complesso sono molto soddisfatta
Пришли футболки чуть меньше чем за месяц. Очень классные, по размеру подошли. Большое спасибо! Продавца рекомендую!
Хорошо спасибо, идеально подходит для меня)
fajna koszulka, ja lubię dopasowane a 3xl kapke na mnie za duże Polecam
Por el precio que tiene, una ganga. No es algodón, me imagino que será poliester (el material de las camisetas de futbol). Para mi gusto es un poco corta a lo largo, pero la talla me viene bien.