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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product and good quality I recommend it
Item received promptly and as described
Everything is fine, only the glass is scratched
I bought it for gift, it took a month and a little to arrive, but it's perfect, it works and the person who gives it to him loves it.
I 've been wearing it for 2 weeks. Quality is good. Go quite accurately. I get to see the time, instead of the phone, and i'm comfortable. They look really stylish. Only the chain looks worse. You can change. My score is 5!
Super Fast Shipment and Good Services , Thank You !!!!!!!!!!!!!!!!!!!!!!!
Good product for a fair price - thanks for business!
Super klasse alles bestens . Sehr hübsch
Beautiful watch....fast delivery.
My daughter will love it. Thank you. Bigger than I thought it would be but very nice.
sehr schöne Uhr und sehr schnelle Lieferung. perfekt
excelente producto muy recomendado seguire comprando vendedor muy atentó
As usual - excellent service and a great product - thank you :) Vivienne
Arrived promptly and as described
Muy bonito Envío rápido ( 11 días ) No pesa nada. Pero creo que sirve más de decoración,que es lo que quería , porque no se si se puede ajustar la hora,arriba en la rueda .
Awesome spot on what it says it is
quality is very good and the price is also reasonable.
Looks great and exactly how it was described!! Came with small pouch for keeping the watch in. The price was excellent and this will be perfect for costumes or daily wear.
Amazing product. It arrived very fast and in perfect condition.
До Казахстана дошло всего за 16 дней! Цепочка длинная, можно калибровать с помощью застежки. Работает сразу же после настройки времени (вытяните кнопку регулирования и крутите), батарейка сразу внутри. Плюс красивый мешочек ^-^ Довольна покупкой
Great product and fast delivery. thanks
I'm a first time user and really impressed with the tracking, speed of delivery and the product . Thank you.
I like it, all is well.