Note:
Due to the light and screen difference, the item’s color may be slightly different from the pictures. Please understand.
Allow slight deviation for the measurement data and make sure you do not mind before ordering.
If there is anything else that we can help,pls feel free to contact us.
For Russian Buyers, please mention your full name with 3 part and address. It is impossible to address issues if we do not know about them!
Payment Method:
Many payment method we support, you can check before payment. Please pay within 7 days of order.
Shipment-
Buyer has responsibility to pay customs tax,more tax questions,pls contact your country customs or seller.
If you do not received parcels in normally time,pls contact us for checking,but not open dispute without contact.
We supply World shipping. (except few countries and APO/FPO).
All orders will be processed first time once the payment verification passed.
Actual delivery time may be different, particularly during the holiday season.
Check for more shipping details.
Feedback-
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction. All suggestion are welcome, we will learn the lesson and try our best to make progress on our product and service.
Buyer | Real customer reviews |
---|---|
U***a ![]() ![]() |
5 Dec 2020 17:18 The figure is well made, everything came very well in his box and everything |
B***l ![]() ![]() |
2 Dec 2020 13:02 Perfect, no wrinkled, has 22cm, very detailed few Flaws in painting hardly see, the only problem are the arrows are separate part but has places where by and are secured excellent store arrived in 27 days for Brazil |
E***s ![]() ![]() |
20 Nov 2020 06:25 Better than I expected. |
T***a ![]() ![]() |
24 Oct 2020 11:03 Perfect and well packed very thank you note 1000 |
J***r ![]() ![]() |
22 Oct 2020 13:53 Excellent loved |
M***z ![]() ![]() |
7 Oct 2020 15:30 Statue super beautiful. Highly recommended the statue and store. |
C***a ![]() ![]() |
21 Sep 2020 14:29 All details are beautiful! Great figure! |
I***r ![]() ![]() |
16 Sep 2020 08:27 Fast shipping and quality figure, very satisfied |
R***r ![]() ![]() |
2 Aug 2020 05:40 Hello, the parcel took wait 3 weeks packed was well eat the original box goods did not suffer. The figurine is not small 24 cm all as in the photo fully corresponds to the description I'm happy. Thanks store |
I***i ![]() ![]() |
17 Jul 2020 12:20 Excellent conditions I recommend to store |
Rosario G. ![]() ![]() |
6 May 2019 07:54 06 May 2019 07:54 |
Amanda M. ![]() ![]() |
13 Mar 2019 17:24 05 Mar 2019 16:48 |
Annelies H. ![]() ![]() |
12 Mar 2019 02:48 01 Mar 2019 01:33 |
Sophia D. ![]() ![]() |
30 Jan 2019 09:33 30 Jan 2019 03:49 |
Ryan C. ![]() ![]() |
28 Jan 2019 13:33 28 Jan 2019 13:23 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.