| Buyer | Real customer reviews |
|---|---|
סיגל ז.   |
20 Nov 2018 08:48 I'm very pleased with my CoolBell backpack 
|
Javier E.  |
29 Oct 2018 15:57 Todo de acuerdo a la descripción del producto. Muy recomendable. |
Luis P.  |
29 Oct 2018 04:47 perfect! just like the photo! |
|
Dolores P. |
2 Oct 2018 11:41 perfecta,muy buen material, tamaño estupendo y muchos compartimentos,a tardado un mes en llegar 
|
Volkan G.  |
26 Sep 2018 08:40 MÜKEMMEL!! :))) |
Оскар Д.  |
28 Jul 2018 03:41 Come quickly. Courier brought home. The quality is good |
|
Герман С. |
28 Jul 2018 03:40 Good bag, fast delivery to the apartment. Seller sends the goods quickly. |
Samuel W.  |
2 Dec 2017 03:09 As described. Good quality. Just took a long time to arrive. |
Наталія Б.  |
30 Nov 2017 09:18 Заказ пришел быстро за 19 дней. Упакован хорошо. Сшит аккуратно. Центральная молния застегивается не совсем удобно. Спасибо за заказ. Рекомендую. 
|
Ines L.  |
29 Nov 2017 23:42 Great backpack, superb quality! |
Louis T.  |
6 Nov 2017 06:47 the bag arrived really promptly and is of reasonable quality |
Minahil R.  |
21 Sep 2017 10:40 Awesome delivery rate. Product was too beautiful and beyond my expectation. |
|
Hina A. |
21 Sep 2017 10:40 Awesome delivery rate. Product was too beautiful and beyond my expectation. |
|
Снежана К. |
11 Aug 2017 05:18 Хочу сказать спасибо! Рюкзак, заявленный у продавца, соответствует полностью. Сегодня мы его получили. Спасибо за качество товара и обслуживание!!! Невероятно быстро. Мы ждали рюкзак через 46 дней, но уже через 18 дней извещение на получение лежало в ящике. Спасибо! |
|
Богдан Е. |
11 Aug 2017 05:18 Хочу сказать спасибо! Рюкзак, заявленный у продавца, соответствует полностью. Сегодня мы его получили. Спасибо за качество товара и обслуживание!!! Невероятно быстро. Мы ждали рюкзак через 46 дней, но уже через 18 дней извещение на получение лежало в ящике. Спасибо! |
|
Agustín L. |
28 Jul 2017 04:54 todo ok |
|
Héctor V. |
28 Jul 2017 04:54 todo ok |
|
Данил Х. |
14 Jun 2017 20:50 Вроде ни чего так, но молния центральная не удобная |
|
Matilda T. |
12 Jun 2017 17:32 Fast postage, good product and exactly as described. |
|
בני א. |
11 May 2017 03:05 Amazing backpack, great quality, very comfortable, could have had more pockets but not acon |
|
Ярослав З. |
15 Apr 2017 23:47 great backpack! high quality, light weight. I received the item much earlier that I expected. thanks a lot. will recommend to my friends |
|
Филипп К. |
15 Apr 2017 00:20 Все круто, товар очень хорошего качества, все как на картинке. Продавец общительный. Заказ до ЯНАО дошел за 2 недели. Все рекомендую. 
|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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