After 4 years successful selling Online, we decided to start Anime Store with Harry Potter Costume Robe Cape Cloak Slytherin Ravenclaw Hufflepuff Gryffindor Tie Scarf Cosplay Costumes for Kids Adult and many more trendy fan merch for true fans. Fanmerch Store are currently specialized in Different Fashion.
Fanmerch value each individual customer as well as wholesale customer. Our warehouse is located in different countries worldwide. Fan Merch provide native-speaking customer service in English.
Fan Merch Store offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products.
Do not hesitate to contact us any time before and after your purchase; we are committed to 100% customer satisfaction. We back our commitment with superb service and 100% customer satisfaction guarantee.
Buy With Confidence!
Note:
Due to the light and screen difference, the item’s color may be slightly different from the pictures. Please understand.
Allow slight deviation for the measurement data and make sure you do not mind before ordering.
If there is anything else that we can help,pls feel free to contact us.
For Russian Buyers, please mention your full name with 3 part and address. It is impossible to address issues if we do not know about them!
Payment Method:
Many payment method we support, you can check before payment. Please pay within 7 days of order.
Shipment-
Buyer has responsibility to pay customs tax,more tax questions,pls contact your country customs or seller.
If you do not received parcels in normally time,pls contact us for checking,but not open dispute without contact.
We supply World shipping. (except few countries and APO/FPO).
All orders will be processed first time once the payment verification passed.
Actual delivery time may be different, particularly during the holiday season.
Check for more shipping details.
Feedback-
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction. All suggestion are welcome, we will learn the lesson and try our best to make progress on our product and service.
| Buyer | Real customer reviews |
|---|---|
Celia D.   |
2 May 2019 07:36 Very well as always, my trusted store never fails |
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R. |
2 May 2019 07:10 I'm delighted. very fast. 
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Samantha L.  |
26 Apr 2019 23:15 Fast shipping. Nice quality. The color is a bit darker than the picture for sure. The symbol looks okay. 
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Давид А.  |
20 Apr 2019 07:21 Very unpleasant smell :( i hope that washing will help. Not very qualitatively made the emblem of gryffindor. Threads stick out in places. The parcel came quickly. 
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Benjamin P. |
13 Apr 2019 19:00 Beautiful 
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Katherine T. |
11 Apr 2019 09:15 It's good, pedi l i stay little short xl would have been better 
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Emma G. |
15 Feb 2019 23:55 Arrived quite quickly, the cape looks very good and material is good quality. |
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Lawrence W. |
13 Feb 2019 12:52 Good quality. Perfect. The finishes are durable |
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Rachel W. |
24 Dec 2018 04:16 Very happy. The quality is good: super surprise! Better than the costume store. I took a child size of 145 For My 7year old daughter (she is normal and thin) and that's right. Thank you very much to the store for delivery in less than 2 weeks!!!! I washed it and ironed it and, frankly, it's amazing. There's even a wand pocket. The patch isn't very precise, but it's okay. My daughter will be extremely happy. 
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Juana M. |
19 Dec 2018 06:37 En toy enchanted with the cape, took 12 days and that's already christmas campaign, it comes fully lined (it's red, not maroon), the two buttons on the breast and the hood too, with the es cudo de gryffindor is tupendo. When the girl sees him in kings to see what happens but i eat comprafora and for 9 euros i am satisfied. 
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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