We hope to express our desire to enter into long-term business relationship with you, and the competitive prices and high quality are promising. Your support and trust are our motivation to make progress continuousl
When you place an order, please choose a shipping method and pay for the order
including the shipping fee. We will send the items in 3- 10 days once your payment is
completed. We do not guarantee delivery time on all international shipments due to
differences in Customs Clearance Time in individual countries, which may affect how
fast your product will be inspected. Please note that buyers are responsible for all
additional Customs Fees, brokerage fees, duties and taxes for importation into your
country. These additional fees may be collected at time of delivery. We will not refund
shipping charges for refused shipments. The shipping cost does not include any import
taxes, and buyers are responsible for Customs Duties.
We do our best to serve our customers, the best we can. We will refund you if you
return the items within 7 days of your receipt of the items for any reason. However,
the buyer should make sure that the items returned are in their original conditions. If
the items are damaged or lost when they are returned, the buyer will be responsible for
such damage or loss. And we will not give the buyer a full refund. The buyer should try
to file a claim against the logistic company to recover the cost of damage or loss. The
buyer will be responsible for the shipping fees to return the goods.
Before returning the items, please confirm with us the address and the logistics
method. After you give the items to the logistics company, please send us the tracking
number. We will deal with them as soon as we receive the items.
Your satisfaction and positive feedback is significantly important to us. Please leave
positive feedback and 5 starts if you are satisfied with our items and services.
If you have any problem, we will appreciate it a lot if you can contact us first,
before you lease any negative feedback. We will feel obliged and do our best to solve
any problem and provide you with our best service.
|Buyer||Real customer reviews|
30 Nov 2017 17:25
VERY ELEGANT A GREAT PIECE THANKS.
16 Nov 2017 00:17
fantástico todo perfecto
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.